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View compareShipping and Return Questions
The logistical stuff
What are my shipping options?
We currently ship through USPS, although we are looking into other alternatives such as DHL, UPS, and FedEx for the future. With USPS, you may select from the following:
Priority Mail Express
1-3 Day Guarantee
Priority Mail
Shipping in 2–3 Business Days
USPS Ground Advantage
Shipping in 2-5 Business Days
First-Class Mail
Mail in 1–5 Business Days
You will be provided a tracking number with all orders.
What if I need to cancel my order?
You can do so through Shopify or by shooting us a message.
What is your return policy?
Returns are accepted within 30 days. We will be able to accept returns for pins, but for earrings they must be unworn due to sanitary reasons.
Oh no! My product came damaged!
Do not fear! Contact us at hello@cocoonmakers.com with a picture of your item and we'll be sure to make the situation right.